Frequently Asked Questions (FAQ)
1. What is GPL?
The GNU General Public License (GPL) is a widely used free software license that guarantees end users the freedom to run, study, share, and modify the software.
2. Are the themes and plugins on your website legal?
Yes, all the themes, plugins, and scripts available on our website are distributed under the GPL license, making them perfectly legal to use, modify, and redistribute.
3. Why are your prices so low?
We offer products at significantly reduced prices because we do not include premium support from the original developers. Your purchase helps us to maintain and acquire new products from third-party developers, which we can then offer at lower prices.
4. Do you provide support for the themes and plugins?
No, our products do not include premium support. We recommend purchasing directly from the original developers if you need support and official updates.
5. How do I get updates for the products?
We periodically update our products, but for immediate and continuous updates, we recommend buying directly from the original developers.
6. Are these the full versions of the products?
Yes, all products available on our website are the full versions as distributed under the GPL license.
7. How do I install the themes and plugins?
Installation is simple:
- Download the product from our website.
- Go to your WordPress dashboard.
- Navigate to “Appearance” for themes or “Plugins” for plugins.
- Click “Add New” and then “Upload Theme” or “Upload Plugin.”
- Choose the downloaded file and click “Install Now.”
- Activate the theme or plugin.
8. Can I use these products on multiple websites?
Yes, under the GPL license, you are free to use the products on as many websites as you wish.
9. Is there a money-back guarantee?
Due to the nature of digital products, we do not offer refunds. Please ensure you read the product descriptions and understand what you are purchasing.
10. What should I do if I find a bug or issue with a product?
Since we do not provide support, you can:
- Check the documentation provided with the product.
- Seek help from the community forums.
- Consider purchasing the product from the original developer for premium support.
11. How can I report a copyright infringement?
If you believe that any material on our website infringes your copyright, please contact us at contact@safegpl.com with the required details as per our DMCA policy.
12. Can I suggest new products for you to add?
Absolutely! We are always looking to expand our offerings. Please send your suggestions to contact@safegpl.com.
13. Are the products secure?
We make every effort to ensure that the products we offer are secure and free from malware. However, we always recommend scanning any files you download with a reputable antivirus program.
14. Can I modify the products?
Yes, one of the main benefits of the GPL license is that you are free to modify the products to suit your needs.
15. How can I contact you?
You can reach us at contact@safegpl.com for any queries or concerns.